Seamless and Reliable Delivery for Your Premium Home & Garden Furniture
At Nagerank LLC, we are committed to providing a smooth and transparent shopping experience. Our Shipping Policy outlines our delivery methods, estimated timeframes, and shipping costs to ensure your order—whether it’s for a statement indoor piece or an elegant outdoor set—arrives safely and on time.
1. Shipping Coverage and Restrictions
1.1 Areas We Serve
We proudly ship within the United States, covering all 50 states.
1.2 Shipping Restrictions
Currently, we do not offer international shipping. Additionally, we are unable to deliver to U.S. territories, APO/FPO addresses, or P.O. boxes.
2. Shipping Costs
2.1 Free Shipping Offer
Enjoy free standard shipping on all orders over $250 within the United States. (Thresholds may vary for large or heavy furniture items.)
2.2 Standard Shipping Fees
For orders under $250, a flat-rate shipping fee will apply based on the size and weight of your order. Shipping costs are calculated at checkout.
2.3 No Hidden Fees
The total price at checkout includes all applicable shipping charges—no surprises.
3. Shipping Methods and Delivery Timeframes
3.1 Shipping Carriers
We partner with reliable carriers such as USPS, UPS, and FedEx to ensure timely and secure delivery of your furniture.
3.2 Order Processing & Handling
Processing Time: Orders are processed within 1-2 business days after payment confirmation.
Note: Orders placed on weekends or holidays will begin processing on the next business day.
3.3 Estimated Delivery Timeframes
Standard Shipping: 5-10 business days
Expedited Shipping: 3-5 business days (available at checkout for an additional fee)
White Glove Delivery: For bulky or delicate items, white glove delivery is available (schedule at checkout)
Please note that delivery times may vary based on the destination and availability of products.
4. Order Tracking
4.1 Tracking Information
Once your order has shipped, you will receive an email with:
Clicking the tracking link in your shipping confirmation email
Logging into your Nagerank LLC account and checking your order status
5. Delivery Details
5.1 Standard Delivery
Most orders are delivered directly to your address without requiring a signature. For high-value or bulky items, a signature may be required upon delivery.
5.2 Failed Delivery Attempts
If the carrier is unable to deliver your package:
A delivery attempt notice will be left
The carrier may attempt delivery up to three times before holding the package for pickup
If the package is returned due to failed delivery, additional reshipping fees may apply
6. Order Changes and Cancellations
6.1 Modifying an Order
Once an order is placed, changes are not guaranteed. Please contact our Customer Support team immediately for assistance if you need to make modifications.
6.2 Canceling an Order
Orders can be canceled before they ship. Once shipped, cancellations are not possible, but you may initiate a return as per our Return and Refund Policy.
7. Shipping Issues
7.1 Lost Packages
If your tracking information has not updated for 5 business days, please contact our Customer Support team to initiate an investigation.
7.2 Damaged Packages
If your order arrives damaged:
Refuse the delivery if possible and note the damage with the carrier
If accepted, contact us within 48 hours of delivery for a replacement or refund
7.3 Incorrect or Missing Items
If your order is incomplete or incorrect, please reach out within 7 days of delivery, and we will resolve the issue at no additional cost.
8. Customer Support
If you have any shipping-related questions, please contact us:
Business Name: Nagerank LLC Email:support@nagerank.us Phone: +1 (562) 235 9275 Business Hours: Monday – Friday, 9:00 AM – 5:00 PM Address: 129 W 99th St, Los Angeles, CA 90003
9. Policy Updates
We may update this Shipping Policy periodically to reflect changes in our services or legal requirements. Any modifications will be posted here with the latest revision date. Please review this policy regularly to stay informed about our shipping practices.
Thank you for choosing Nagerank LLC for your premium Home & Garden Furniture needs. We are dedicated to ensuring your order is delivered with care and efficiency